Privacy Policy
Effective Date: 1st February 2026
At Elinor, we are dedicated to protecting your personal information through secure practices and transparent data management. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services. We ensure you understand exactly how your information is handled, giving you full confidence while shopping with us.
Information Collection
Elinor collects personal information you provide, such as your name, email address, phone number, shipping address, and payment details. We also collect automated data, such as IP addresses and browsing activity, via cookies. This information is collected and used to process orders, provide customer support, and send marketing communications to improve the user experience.
Use of Information
Elinor uses the data collected to manage operations and provide you with a high-quality service. We process your transactions, manage shipments, and provide timely customer support. We enhance your shopping experience and tailor our website to your preferences. We send updates about your orders and promotional offers. You can just opt out of marketing emails anytime.
Information Sharing
Elinor does not sell your personal information. However, we do share necessary data with trusted partners (e.g., payment processors, shipping partners) strictly only to fulfill your orders and provide our services. We may also disclose information if required by law or when necessary to protect our legal rights and the safety of our community.
Data Security
Elinor implements industry-standard security protocols to safeguard your information from unauthorized access. While we maintain rigorous security measures, data protection is a shared responsibility. We encourage you to maintain strong, unique passwords and keep your account information private.
Your Rights
You have full control over your personal information. At any time, you have the right to access, update, or delete your personal data. You may unsubscribe from our marketing communications whenever you choose by clicking the link in our emails. To exercise your rights, contact us at hi@elinorstudio.com
Changes to This Policy
Elinor may update this Privacy Policy to reflect changes in our practices or for legal reasons from time to time. Any revisions will be posted directly on this page. We encourage you to review the Effective Date at the top of the policy to stay updated on how we protect your privacy.
Data insecurity policy
At Elinor, we are committed to keeping your information safe. To prevent unauthorized access or disclosure, we use industry-standard encryption and physical security measures to protect your data during transmission and storage.
Reflect operations and business model.
To provide the Elinor experience, we use data in our daily operations by using your preferences and purchase history to manage inventory and ensure the products you love are available. As a modern studio, we use your contact data to provide a personalized experience, from “order confirmed” notifications to exclusive previews of new collections.